Slots / Mobile
Your 10bat account keeps deposits, withdrawals and transaction history in one place — accessible from any mobile browser using bKash, Nagad or Rocket where available in eligible regions. Check your account wallet after every transaction and follow the steps shown inside your account area to complete any verification required.
Funding your 10bat account starts from the deposit counter inside your signed-in area. We support bKash, Nagad and Rocket as the primary local payment routes for eligible Bangladesh accounts — choose whichever wallet you already use day-to-day. Once you select a method, the screen shows the exact fields to fill: wallet number, amount and any reference your wallet requires. Follow those fields exactly as displayed; do not alter the reference number or the system cannot match your transfer to your account balance.
Log in and navigate to the banking section. Select the deposit tab to see the available local payment options shown for your account.
Pick bKash, Nagad or Rocket from the method list. The screen loads the fields and reference details specific to that wallet route.
Type the amount within the range shown on screen, then complete the transfer from your wallet app using the reference details provided.
Return to your 10bat account history tab. The deposit entry appears there once the wallet transfer is matched to your account.
To move funds from your 10bat balance back to a local wallet, open the withdrawal section inside your signed-in account. The options shown there reflect your verified payout methods — bKash, Nagad and Rocket are the routes we support for Bangladesh. Before requesting a withdrawal, confirm that the wallet number you enter matches the one on your 10bat account record; mismatches require a correction step that adds time.
From your signed-in account, go to the banking area and select the withdrawal tab to see the payout methods available.
Choose bKash, Nagad or Rocket. Enter the wallet number that matches your verified 10bat account details exactly.
Type the amount within the range shown on screen and review the summary before confirming the request.
Your transaction history shows a status label for each withdrawal request. Contact account support via the published route if a status remains pending.
Your 10bat account may prompt a verification step before certain withdrawals or at a threshold set internally. We do not publish a fixed list of documents here because the fields and requirements shown in your account area are the definitive source — they reflect your account status at that moment and may differ from a general description.
When the account area shows a verification request, complete the fields displayed there. Do not assume required documents from external descriptions.
Your registered wallet number and email should match across your 10bat profile to avoid a mismatch during transaction review.
After submitting any verification material, monitor the status indicator in your account area rather than resubmitting the same information.
If a verification step is unclear or stalled, reach out via the published support route on this site — not through an unverified external channel.
The payment methods below are the local routes we support for Bangladesh accounts. Each one connects your 10bat wallet directly to the mobile money network you already use. Availability depends on your account status and local law in eligible regions — the deposit and withdrawal counters inside your signed-in area show which methods are active for your account at any given time.
Deposit and withdraw via your bKash mobile wallet. Enter the reference details shown in your 10bat deposit counter to link the transfer to your account.
Use Nagad for deposits and withdrawals. Follow the account-counter fields exactly, including the transaction reference, so the transfer matches your balance.
Rocket is supported as a local payout route. Confirm your Rocket number matches your verified 10bat account detail before submitting a withdrawal.
Bank transfer may appear as an option in your account area depending on account status. Follow the fields and reference details shown there.
Every deposit or withdrawal you make through bKash, Nagad or Rocket generates a reference on both the wallet side and inside your 10bat account history. Keeping those references aligned is the fastest way to resolve any query without a lengthy support exchange. Your transaction history tab inside the account area is the record we work from when you raise a question — screenshot it alongside your wallet confirmation for a complete picture.
After any bKash, Nagad or Rocket transfer, note the transaction ID your wallet app generates. This is the reference our account team uses to match the payment to your balance.
Your 10bat transaction history shows status labels such as pending, matched or completed. A label that stays on pending longer than expected is a signal to contact support.
The account history tab inside your signed-in area is the authoritative record of every deposit and withdrawal on 10bat. Use it, not a third-party screenshot alone.
Hold onto both the wallet-side confirmation and the 10bat transaction entry. Together they give account support everything needed to investigate a mismatch quickly.
Keeping your 10bat banking activity secure involves a few straightforward practices that you control alongside the platform-level checks we run. The domain you access, the wallet number you register and the support route you use to report issues are all checkable steps — none of them rely on a promise we cannot back with a verifiable action.
Access your account only through the 10bat domain. If a link or message directs you to a different URL before asking for your login details, do not proceed — contact us through the published support route first.
The bKash, Nagad or Rocket number registered on your 10bat account must belong to you. Transfers from a wallet registered to another person are flagged during account review and may require an additional check.
When a verification step appears in your signed-in account area, complete it there and nowhere else. We do not request identity documents via chat messages, social media or external links.
If a transaction is delayed, mismatched or unexplained, reach the account support team through the contact route published on 10bat. Keep your wallet reference and account transaction entry ready before you start.
These are the account banking questions we hear most often from Bangladesh members. Each answer is based on how the deposit, withdrawal and verification steps actually work inside the 10bat account area — not on a generalised payment process.
bKash, Nagad and Rocket are the local wallet routes we support for eligible Bangladesh accounts. The deposit counter inside your signed-in area shows which options are active for your account at the time you visit. Availability depends on your account status and local law in eligible regions.
First check your bKash transaction history to confirm the transfer completed and note the transaction ID. Then open your 10bat account history tab and check the status label. If the entry is missing or stuck on pending, contact account support via the published route on 10bat with both references ready.
The minimum and maximum amounts are displayed inside the deposit counter when you select a payment method. We do not publish fixed figures here because they can be updated in the account area. Follow the range shown on screen when you make your transfer.
Open the withdrawal section in your signed-in account, select Nagad, and enter the wallet number that matches your verified account record. Submit the amount within the range shown. A status label appears in your transaction history once the request is received and processed on our side.
A pending status can reflect a wallet network delay, a scheduled account verification step, or a reference mismatch. Check that the wallet number on your request matches your registered detail. If pending continues beyond a reasonable period, contact account support through the published route with your transaction reference ready.
Verification requirements are shown inside your account area when they apply — the fields and documents requested there are the definitive steps, not a fixed external list. Follow only what your account screen displays. If a step is unclear, reach the support team via the contact route on 10bat for guidance.